Frequently Asked Questions (FAQ)
GoodCarton Packaging
Welcome to the GoodCarton FAQ page.
Here you will find answers to the most common questions about our custom mailer boxes, corrugated cartons, and eco-friendly packaging solutions.
If you don’t see your question here, feel free to contact our team for more information.
General Company & Services
A: GoodCarton is a professional packaging manufacturer in China, specializing in custom boxes, corrugated cartons, and eco-friendly packaging for global B2B clients.
A: We work with e-commerce, food & beverage, electronics, cosmetics, retail, and logistics industries worldwide.
A: Yes, we provide complete OEM/ODM solutions, from structural design to branded printing.
Product Details
A: We manufacture mailer boxes, shipping cartons, color boxes, food packaging, pizza boxes, fruit & vegetable boxes, electronics packaging, retail display boxes, and more.
A: Our products are mainly made of paperboard, corrugated cardboard (single wall, double wall), and eco-friendly recycled paper.
A: Yes, we use FSC-certified paper and recyclable inks. We also offer biodegradable coatings and sustainable production practices.
Customization & Design
A: Absolutely, all our packaging products are fully customizable in terms of dimensions, colors, finishes, and design.
A: Yes, our in-house design team can assist with structural design, dieline creation, and pre-production mockups.
A: We provide CMYK offset printing, digital printing, flexographic printing, and finishing options like embossing, foiling, and UV coating.
Samples & Orders
A: Yes, we can provide plain samples or printed prototypes for approval before bulk production.
A: Our typical MOQ is 500-1000 units depending on the box type and customization level.
A: You can contact us via email (sales@goodcarton.com) or through our website’s Contact Us page to discuss requirements.
Pricing & Payment
A: Pricing depends on box size, materials, printing complexity, quantity, and finishing options.
A: We accept bank transfers (T/T), PayPal for small sample orders, and other agreed payment terms for bulk orders.
Shipping & Delivery
A: Yes, we export to North America, Europe, Australia, and other regions with reliable logistics support.
A: Standard lead time is 10-20 days after sample approval, depending on order size and complexity.
A: We offer air freight, sea freight, and express courier services (DHL, FedEx, UPS).
Quality & Warranty
A: We conduct strict quality checks throughout production, from raw material inspection to final packaging.
A: Our factory complies with ISO and FSC standards, ensuring eco-friendly and safe packaging production.
Others
A: Yes, we welcome clients to visit our factory in China. Contact us to schedule a tour.
A: Yes, rush orders can be arranged based on production capacity and requirements.
A: Absolutely, our automated production lines are designed for high-capacity manufacturing.